281.227.9911 • fax 281.227.9912 • 15862 Diplomatic Plaza Dr. • Houston, TX 77032 • sales@tigervalve.com

Cancellation/Restocking Policy

 

Cancellation for factory ordered items—

 

10% Order Entry

 

50% Casting/Forging

 

75% Machining

 

90% Assembly/Test

 

100% Complete

 

Restocking Policy

 

1) Items that are common to our inventory can be returned at a 20% restocking charge. The valves must be in new and resaleable condition or additional cleaning and repair charges may apply.

 

2) Items that have been modified or are not common to our inventory will be negotiated at time of return.

 

3) Returns will be accepted only with tvc management authorization in writing.

 

4) Freight charges for returns will be to buyers account.

281.227.9911 • fax 281.227.9912 • 15862 Diplomatic Plaza Dr. • Houston, TX 77032