Tiger Valve Company (TVC) manufactured products warrants for, (a) twelve (12) months from date of installation or (b) eighteen (18) months from date of sales, whichever period expires first, to be free from defects in workmanship and materials, not caused or resulting from improper usage or application, provided all equipment is maintained in accordance with TVC “Valve & Equipment Storage Procedure”.
Any repair work performed by TVC is warranted for twelve (12) months after completion of such repairs and applies only to work performed. Should TVC receive notice from Buyer within these twelve (12) months of any alleged defect in or nonconformance of any repair, then Buyer shall return the part or product to TVC specified service location at TVC request.
In the event TVC shall determine that the product is defective as a result of factory workmanship based upon such examination of the product which TVC may deem appropriate, TVC shall thereupon, at its sole option, (a) cause the defective product to be repaired, (b) replace with a substantially identical product, or (c) accept the return of a defective product and refund the purchasing price to the original purchaser. TVC shall bear all normal surface transportation costs to the original purchaser but shall in no event bear any installation, re-installation, engineering or other costs incurred in connection with repair or replacement.
TVC warranty liability shall be limited to repair, replacement or refund and shall not include claims for labor costs, expenses of Buyer resulting from defects, recovery under general tort law or strict liability or for damages resulting from delays, loss of use or other direct, indirect, incidental or consequential damages of any kind.
TVC will not be responsible for failures of products which have been in any way tampered with or altered by anyone other than an authorized representative of TVC utilizing the TVC Installation and Maintenance Procedure (IOM).
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE WHICH EXCEED THE FOREGOING WARRANTY.
If you have questions regarding this warranty or if you need additional information concerning Tiger Valve Company products or services, please contact us at the address and number below.
15862 Diplomatic Plaza Dr.
Houston, Tx. 77032